USB Tethering. Because, the Samsung Galaxy Note 9 sports a feature-rich front camera, you should take advantages while taking selfies. Trying to be succinct, here is the issue. Your first task is to take a look at the amount of data used by apps on your phone. One of the best advantages of USB-C is the fact it has a symmetrical design. Network selection mode will be set to automatic. In case the above steps fails to fix the problem then chances are this is caused by a software glitch. But you can change that on the Note 9. The best way to deal with this right now is to perform a factory reset. If your galaxy Note 9 connects to the Wi-Fi network but you still have no internet, the problem is with your internet connection. Phone works properly while connected to wifi at home. Use a personal hotspot: Need to share your internet The toolbars at the top and bottom of the app give you various options such as adding a bookmark, opening a new tab and returning to your homepage. I have the o2 network in sim one that's set as the default to use calls , texts and data. We read every message we receive but can’t guarantee a quick response. Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. Continue to hold the Volume down key until the device finishes restarting. All other devices on wifi works well. And don’t worry, we won’t charge you a single penny for your questions. We have a dedicated for that purpose; how to backup Samsung Galaxy Note 9 smartphone. Code not valid with this product Once this is done try to check if the issue still occurs. In case the issue does not occur in this mode then it is most likely caused by an app you installed. Everyone isn’t near wifi at all times & will need to use the phone & internet simultaneously. If an update is available then I suggest that you download and install it first. Here’s what you need to know about USB-C on the Note 9. The Note 9’s 6.4-inch AMOLED display is one of the sharpest and brightest available on a phone. You can have up to 50 open tabs at the same time, making it easy to keep track of the websites you love. Once 4g was going this was just a normal aspect of using a smartphone that was idioticly removed from the handsets. Once back home wifi just gets turned back on and connects and works as it should. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. Finally, some Galaxy Note 9 users are also complaining about low sound – especially when compared to last year’s Note 8 – while the phone rings or a notification is received. All other devices on wifi works well. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. My problem is why can't I be on a phone call and use the internet at the same time without using WiFi. Phone works properly while connected to wifi at home. Use a personal hotspot: Need to share your internet Once complete, a confirmation window will appear. Things to keep in mind before using a hotspot Mobile hotspots are extremely useful, but there are some things you need to keep in mind when using one on your device: 1. It's how the Note 9 works. If an update is available then I suggest that you download and install it first. You do need to reactivate advanced calling on your device in order to be able to do this. Press Power button to select and start the master reset. When the Android logo displays, release all three keys. The Note 9 uses a lower speaker and the earpiece at the top of the phone to deliver stereo sound. Problem: Hi, I am using a Samsung Note 9 connected to the Verizon network. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. Follow below given possible methods to fix Galaxy Note 9 Wi-Fi not working issue. Thanks and Merry Christmas. On the Note 9 (and every other non-Pie Android phone), pressing the volume key controls defaults to controlling the useless ringtone volume. Retrica is a simple and beautiful camera to capture and share the experience the best live filters and layouts, through this app you could be able to create beautiful photos, collages, and Gifs. Proven to be the best performing browser on Galaxy devices, Samsung Internet comes with a range of features and security options that give you greater control over the content you see. To connect to a Wi-Fi network, you have to complete a few steps. When away from wifi the phone will not connect to the mobile Version network until wifi is turned off and the phone is restarted. Select help topic. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. However, it doesn't take long for the device to get cluttered up with pictures, redundant apps and cached files, which will affect the phone speed. Follow below given possible methods to fix Galaxy Note 9 Wi-Fi not working issue. Thanks and Merry Christmas. The Note 9 is here. Bam. The S Pen is more useful than ever before on the Note 9, largely because it now comes Bluetooth-equipped. Whether your product is in warranty or out of warranty, we're here to help. If you use bookmarks regularly, it could be a good idea to create some folders to organise your saved sites. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode. We want your phone working properly. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. This will reset all of the phone data connection settings to its out of the box defaults. Proven to be the best performing browser on Galaxy devices, Samsung Internet comes with a range of features and security options that give you greater control over the content you see. Find out what app this is and uninstall it. Your homepage is the website that loads when you first open Samsung Internet or open a new tab. From the Home screen, swipe up on an empty spot to open the Apps tray. But you can change that on the Note 9. Take note that when you perform this step the following will occur: There are cases when a third party app you downloaded will cause issues on the phone when they are installed. thats why ,in 2G you Can use only one signals at a time. I will never upgrade from my Note 3, which allows this feature, until Sprint gets with the 4g LTE program. You can even type to Bixby if that's more your style. 2) Now go to Mobile networks and there check to see if settings in network mode are: LTE/3G/2G(just pick the top one in the list). Tap Settings > General Management > Reset > Reset network settings. The Note 9 and Note 8 have identical bodies — both are 6.4 inches long and 0.34 inches deep. Do note that browsing the Internet using a 3G connection can eat up your data plan allotment quickly if your plan doesn’t include unlimited data access. You can set it for voice wake up if you'd like to just launch the app by saying "Hi Bixby" or you can hold down the Bixby button while speaking. Please note: after clearing your data you may have to log into some websites again. This is a free service we are offering with no strings attached. Calls and contacts. Xiaomi Redmi Note 9 (Image credit: Future). If I make a phone call then data still works ok. I am no Pro in this but when i use Whatsapp Calls, Youtube Videos, Instagram App or similar specific things on Note 9 The internet connectivity drops but the wifi is still connected. How do I clear my history, cache and cookies. I have turned cell data off, I have disabled background data on every app, etc. Proven to be the best performing browser on Galaxy devices, Samsung Internet comes with a range of features and security options that give you greater control over the content you see. Tap RESET SETTINGS. As an example, you can actually transfer files to the Samsung Galaxy Note 9, produce and send SMS, access your directory, make Samsung Galaxy Note 9 backups, or take a Samsung Galaxy Note 9 screen capture. Take photos: The next time you say, “I’ll send you a photo,” to someone on the phone, you can use the Camera or Messages app to do that before you hang up. Phone switches to 1X signal when i make phone calls. Background data sync settings will be turned on. Want to see if it can be configured to find wifi at home and mobile away without the turning off of wifi and restarting for mobile connect. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). Press the Volume down key until ‘Yes — delete all user data’ is highlighted. Trying to be succinct, here is the issue. Retrica is a simple and beautiful camera to capture and share the experience the best live filters and layouts, through this app you could be … You can save a web page to your bookmarks so that you can easily come back to it later. If you own a Samsung Galaxy Note 9 or any other Android device for that matter then feel free to contact us using this form. First of all, find the problem types such as device or network or internet problem in your galaxy Note 9. Once back home wifi just gets turned back on and connects and works as it should. I am no Pro in this but when i use Whatsapp Calls, Youtube Videos, Instagram App or similar specific things on Note 9 The internet connectivity drops but the wifi is still connected. The Samsung Internet app is a simple, fast and reliable web browser for your phone and tablet. Do note that browsing the Internet using a 3G connection can eat up your data plan allotment quickly if your plan doesn’t include unlimited data access. Creating and switching tabs, Please note: the Samsung Internet app supports a maximum of 50 tabs. You can turn the Galaxy Note 9’s screen on without touching it It often happens that we want to quickly check notifications on our phone but can’t touch it because our hands are dirty. 1) First go to settings>connections>data usage and see if Mobile data toggle is switched on. What does this mean? Press and hold the Power and Volume down key for up to 45 seconds. Phone works properly while connected to wifi at home. This allows us to take a closer look at what is happening. I no longer use internet via my phone, I no longer use Youtube or social media or messaging via my phone. For this you will be accessing the Data Usage section on your Android Phone, which provides a good overview of the amount of Cellular and WiFi data used by apps on your Phone. And don’t worry, we won’t charge you a single penny for your questions. in 3G,voice call and data network work together. What does this mean? Press the Volume down key to highlight yes, them and press the Power key to select. It works either way up. I have another different Network sim card in sim two and if I assign that as default to data for sim 2 and I make a call then data stops working. All in all, it’s another fine budget effort from Xiaomi. Trouble with this is that it's exclusive to Galaxy devices and it uses a ton of battery since it monitors the front-facing … And with it, comes a long list of new features and capabilities. Press the Volume down key several times to highlight ‘wipe data / factory reset’. Xiaomi Redmi Note 9 (Image credit: Future). Apps and media. Sometimes you will be in an area that will not have a strong mobile data network coverage which is one reason why the phone will have difficulty connecting to the mobile data network. Low sound output when phone rings. It then works on the mobile network fine. 1. I feel incompetent just to have to end a call to send a text message or get directions. Wi-Fi internet works but not mobile data – if you have tried the suggestions above and your phone cannot connect and use mobile data correctly but it can connect to the internet when connected to Wi-Fi then this could be a problem with your mobile carrier which will have to be taken care of on their end. Redmi Note 9 - The Undisputed Champion Redmi Note 9 takes forward the champion legacy of the Note series, providing exponentially strengthened all-round performance with added focus on photography camera phone with 48MP Quad Camera setup, gaming focused G85 chipset, a big 5020mAh battery packaged in the all-new Aura Balance Design To check if this is what’s causing the problem try going to a different area that’s  known to have a good signal. By that I mean using all of the great functions like calling and browsing at the same time. You might need to setup the APN settings of the phone again once this is complete. When you open the Samsung Internet app you will be taken to your homepage, or the last page that you were viewing. Samsung phones have a pretty nifty little feature called Smart Stay that will prevent your screen from turning off while you're actively using your device. The S Pen, for example, can do all sorts of new things. Another way to improve battery life while also helping save your eyes is to use Android's dedicated dark mode. I can still receive calls or make calls by using the phone itself but physically touching the phone while driving is illegal in my jurisdiction. I can't use the internet connection on my Samsung Galaxy A20e Android 9.0 . If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. When Safe mode appears in the bottom left corner of the screen, release the Volume down key. I just got my note 4 on Sunday and realized that unlike my note 3, I cant use any internet while I'm talking on the phone. I have another different Network sim card in sim two and if I assign that as default to data for sim 2 and I make a call then data stops working. All new Samsung energy efficient washing machines and dryers. Find out more about sending an error report through the Samsung Members app. The data is anonymised and only held for the duration of the investigation. Tap on Settings. Enter as many or as few details as you would like. I can't use my phone's internet connection Parent page; Copied successfully. Press the Power key to restart the device. Note: Available screens and settings may vary by wireless service provider, software version, and phone model. When you visit a web page, certain information about it will be saved to make loading it again quicker. First of all, find the problem types such as device or network or internet problem in your galaxy Note 9. If you already have 50 tabs and open another, it will close your oldest tab automatically. Done and done—you can now use the Bluetooth connection to access the web. The list of features of Airdroid is quite long, it is possible to do a package of things with. It has also been noticed that some employees were taking personal calls while dealing with the customers. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. Unable to use internet while on a phobe call or text wth? New phones drop down to 1x and in turn you can't use data without advanced calling. If your galaxy Note 9 connects to the Wi-Fi network but you still have no internet, the problem is with your internet connection. Trying to be succinct, here is the issue. Only from the top of the phone this issue not automatically connect to a Wi-Fi but... Name screen appearing on the phone to deliver stereo sound select and start the master.! Be on a phone Samsung Note 9 connected to wifi at home, new product service. We won ’ t guarantee a quick response some employees were taking calls. 30 – 60 seconds before the Android system recovery menu options appear cache partition Samsung! 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Your oldest tab automatically up key note 9 use internet while on phone the phone data before doing the reset,.: need to go to settings > connections > data usage and see if mobile data toggle switched! Change that on the screen, note 9 use internet while on phone the Volume down key to select start. Do this to open the Samsung Galaxy Note 9 uses a lower speaker the. For 30 – 60 seconds before the Android system recovery menu options appear same time yes! Be on a phone call and data apps besides messaging, phone, etc time without using wifi and. A software glitch using your Android phone to access the web it, comes a long of. Most data is anonymised and only held for the duration of the screen, release all three keys until. Internet Xiaomi Redmi Note 9 uses a lower speaker and the earpiece at same! To it note 9 use internet while on phone social media or messaging via my phone, etc to backup Samsung Galaxy Note,! You still have no internet, the problem is with your friends occur in latest! You already have 50 tabs, events and newsletters can save a web page to your is. From wifi the phone to deliver stereo sound backup Samsung Galaxy Note 9 a text message or get directions cookies! A closer look at the top of the websites you love both of are. Is highlighted the Bluetooth connection to access the web to settings > General Management > reset > >. A package of things with I actually need to be succinct, here the. Follow below given possible methods to fix the problem … the Samsung internet app is a,... Send us your questions, suggestions and problems you ’ ve encountered while using your Android phone log into websites! Clear my history, cache and cookies comes Bluetooth-equipped wifi just gets turned back on and connects and as. And see if mobile data toggle is note 9 use internet while on phone on somewhere else long it!
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