Recommended Gartner client* reading: Gartner’s Top Strategic Predictions for 2021 and Beyond: Resetting Everything by Daryl Plummer, et al. One approach is to manufacture more intentional networking opportunities that expose high-potential diverse talent to a network of connections that are diverse in role, skills, level and experience — and directly expose that talent to senior leaders who can support their growth and advancement. IT leaders must decide what combination of these trends … . Research shows outdated work design is the cause of numerous forms of work friction. Gartner's top strategic technology trends for 2021 enable that plasticity. Every piece of technology, from smart speakers to virtual meetings to messaging platforms, now records conversations. Gartner's Top Strategic Technology Trends for 2021 Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times Gartner: Top 10 Strategic Predictions for 2020 and Beyond People are collecting exponential amounts of data, more than has ever been collected before. This work friction adds to the burden of incessant everyday change that is driving widespread change fatigue. Again, COVID-19 has acted as an accelerator, driving the industry to find new and improved ways of getting food and products to consumers. Everyone has experienced the frustration of a bad customer service setup, and many turn to outside help (Google, YouTube, Facebook) to navigate tricky situations. HR leaders also need a more modern and out-of-the-box approach to recruiting. Sentiment analysts, media metrics figures and contributions to society measurements will matter in 2021, and opinion metrics are now as reliable as click-through analysis. “Technologies are being stretched to their limits,” said Daryl Plummer, Distinguished VP Analyst, during his presentation at virtual Gartner IT Symposium/Xpo® 2020. The impact of this will be especially hard on women in the workforce. We believe, Gartner “Top Strategic Technology Trends for 2021” will serve organizations as a guide in enabling plasticity with an adaptable and resilient business and technology foundation. HR leaders can help prevent change fatigue, and address the specific factors that contribute to work friction. Gartner predicts that by early 2021, 20% of private childcare centers will have closed permanently, leaving a dearth of qualified providers. Keep pace with the latest issues that impact business. Less than 40% believe employees can effectively detect when they are working on the right things for customers. By 2024, content moderation services for user-generated content will be surveyed as a top CEO priority by 30% of large organizations. Gartner predicts that by early 2021, 20% of private childcare centers will have closed permanently, leaving a dearth of qualified providers. DNA storage, factory and farm automation and freelance customer service drive predictions for the foreseeable future. Worker demand for childcare is still an unmet need, and the impact of COVID-19 on the number of available childcare centers is not to be underestimated. As a “COO by proxy,” the CIO will take on the organizationwide role and begin to close the gaps between what the technology can do, what the business can do and what the business wants to do. This is someone who understands the business and ecosystem and how to implement technology for greater impact. COVID-19 has highlighted how CIOs can drive digitalization across the organization — and how CIOs who work across the business on digitalization instead of just focusing on IT are effectively working as COOs. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the … Gartner has released its assessment of the top strategic technology trends that organizations need to explore in 2021. All rights reserved. It sounds complex, but the technology is actually well-established and understood. All of human knowledge could be stored in a small amount of synthetic DNA. It involves the combination of multiple machine-learning (ML), … All rights reserved. Gartner analyzed 72 mergers and acquisitions (M&As) to identify characteristics... Get actionable advice in 60 minutes from the world's most respected experts. It would mean a year’s worth of human knowledge could be stored in a gram of synthetic DNA for thousands of years. By 2024, 25% of traditional large-enterprise CIOs will be held accountable for digital business operational results, effectively becoming “COO by proxy.”. Accessible on-site childcare can increase retention, employee engagement and productivity. It shows that only 10% of senior-level corporate positions are held by a woman from a racial or ethnic minority and only 18% by a man from a minority segment. Use Data to Inform Diversity Hiring Decisions, Ask the Experts: What to Consider Before Shifting Positions to Remote, Redefine Performance Management to Drive Impact, 3 Trends in the Gartner Hype Cycle for Human Capital Management, 2020. Rethinking work design strategies can help to unlock responsiveness at scale across the workforce and build organizational resilience. This includes data center systems, enterprise software, … Plus, not having to choose between childcare and a job may result in more women in leadership positions over the long term. Read more: 7 Digital Disruptions You Might Not See Coming In The Next 5 Years. Only 8% said they expected no impact from this evolution. Building critical skills and competencies continues to top the list of priorities for HR leaders in 2021. There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. Gartner will be delivering conferences virtually through August 2021 and resume in-person conferences starting in September 2021. Furthermore, many employees aren’t learning the right new skills — for their personal development or the benefit of the organization. Strong leadership is especially important during times of great change. Read more here. Traditionally, organizations sought to replace roles and individuals in the workforce by seeking a similar set of candidate profiles — from known talent pool sources and from those attracted to the existing employee value proposition (EVP). *Note: Some documents may not be available to all Gartner clients. https://www.gartner.com/.../gartner-top-strategic-technology-trends-for-2021 New computing technologies, like neuromorphic computing — a computer that thinks and acts more like the human brain — will begin to take their place. Organizations must consider how society affects the performance of the business, and they have a responsibility to reduce or eliminate tone-deaf or insensitive racial and ethical concerns. 7 Traits of Highly Successful Digital Leaders, Build Organizational Resilience for Today and Tomorrow, Gartner Top 10 Strategic Predictions for 2021 and Beyond, The Top Priorities for HR Leaders in 2021, lack of visibility and understanding of current skill gaps, impede advancement among underrepresented talent, Build Dynamic Skills Systems and Stop Predicting Future Skills, Foundations of Organization Design: Three-Part Series, How HR Leaders Can Promote Black Women Employees to Be Future-Ready Leaders, Continuing to Reset HR Priorities in 3Q20, 7 Key Considerations for a Post-COVID-19 Workforce Strategy, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Privacy is an illusion. Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. Organizations that use diversity networking programs are 3.4 times more likely to report they are effective at increasing opportunities for talent mobility. As these new technologies mature, they will become increasingly available and more affordable for businesses to begin experimentation. “Nontraditional approaches will enable the next rebound of innovation and efficiency.”, Technology trends IT can’t afford to ignore. Also on the radar — organizational (re)design and change, and leadership. By 2025, customers will pay a freelance customer service expert to resolve 75% of their customer service issues. What is keeping employees from adapting to change? DNA storage enables the storage of binary digital data in the double helix, taking binary coding and turning it into coding that fits in the human DNA strand. Additionally, as the technology continues to evolve, offering better automated factories — maybe ones that don’t squash the grapes — will one day act as a competitive advantage. Keep pace with the latest issues that impact business. As the Internet of Things (IoT), virtual and augmented reality, digital twins and other technologies evolve, immersive experiences are now more affordable, and more fun. Taken together, these trends … HR leaders see building critical skills as vital to driving many of their organization’s priorities — from growing the business and executing business transformation to improving operational excellence. For example, it might be possible to measure — and work on improving — overall employee satisfaction. Gartner TalentNeuron data illustrates the lack of diversity among the leadership of U.S. companies. Insights on HR’s goals, challenges and initiatives for the year ahead. Building critical skills and competencies continues to top the list of priorities for HR leaders in 2021. © 2020 Gartner, Inc. and/or its affiliates. A recent survey of more than 800 HR leaders shows that although many expect their organizations to focus on growth in 2021, cost optimization features more widely than it did previously — and improving operational excellence remains paramount. Right now, most data can be stored for a maximum of 30 years. A recent survey of more than 800 HR leaders shows that although many expect their organizations to focus on growth in 2021… Live from #GartnerIO, @Gartner_IT analyst Jeffrey Hewitt discusses the top 6 trends that will impact #infrastructure and operations in 2021 and beyond. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. Failure to do so can be damaging to the business. 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 10 Strategic Predictions for 2021 and Beyond, 7 Digital Disruptions You Might Not See Coming In The Next 5 Years, Gartner Top 10 Trends in Data and Analytics for 2020, How 2020 Accelerated Conversations on Diversity, Equity and Inclusion, Gartner’s Top Strategic Predictions for 2021 and Beyond: Resetting Everything, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Gartner research shows that when using this type of dynamic approach to reskilling, employees apply 75% of the new skills they learn — far more than with other approaches — and learning begins sooner, as needs are identified faster. Over the next five years, the rise in digital interactions between buyers and suppliers will break traditional sales models. Prioritize skills instead of hiring profiles, Seek to tap into the total skills market, not just known talent pools, Make sure the EVP evolves to deliver on changing candidate wants and needs. As they close these gaps, they can create business value and selectively create composability in the business. Beyond that, these immersive experiences enable people to relive in-person experiences long after they’re over or even share those experiences in real time with people who can’t join them. Adapt Business Applications to Deliver Agility and Innovation, Key Strategies for Cost Optimization in Application Design and Development, It’s Time to Disrupt the Application Organization. This type of shift from designing for efficiency to designing for flexibility is expected, according to 52% of HR leaders, to have a significant impact on their organizations into 2021. It became clear that businesses need a reset, not only due to the pandemic, but because technological advances demand it. To support these and other business priorities, 68% of HR leaders say they will be building critical skills and competencies, an objective that has topped the priorities of HR leaders for three consecutive years. Currently, a lot of people touch products and produce before they reach their ultimate destination, but automated factories and farms will soon do most of the work, including farming, picking, packing and shipping. And it’s key to driving many enterprise business goals, including cost optimization (which aligns costs and resources to business priorities). The impact of this will be especially hard on … By 2025, customers will be the first humans to touch more than 20% of the products and produce in the world. Organizations need to begin to think about how to collect that data, how to analyze it and how to use it to improve the employee experience. Organizations with on-site childcare will attract more candidates. Organizations should look to build a network of experts to help their customers, but also take the time to understand the legal ramifications of using third-party experts. Gartner , an $11 billion global research and advisory firm, has 16,700 employees tasked with helping the world’s biggest organizations skate to where the puck will be. Lack of diversity tops the leadership concerns of HR leaders. We analyze key trends that emerged from Gartner’s Marketing Symposium/Xpo and discuss how marketers and retailers can prepare for 2021. None of these goals is new to HR leaders, but all have been made more urgent by the effects of COVID-19. Gartner research shows that HR leaders need to adopt a dynamic approach to reskilling and redeploying talent, one in which all impacted stakeholders work together to sense shifting skill needs and find ways to develop skills as those new needs arise. Create a board of ethics to ensure that the data is used responsibly, people’s privacy is respected and an opt-out option is included. © 2020 Gartner, Inc. and/or its affiliates. “The need for operational resiliency across enterprise functions has never been greater,” said Brian Burke, research vice president at Gartner. The good news is that this means organizations will have reduced costs in certain customer service areas. Brand advertisers must neutralize polarizing content, and at the very least, show a balance between views. Gartner research shows that only 19% of HR leaders report that their workforce can effectively change direction based on changing needs or priorities. SEE: Gartner's top tech predictions for 2021 (free PDF) (TechRepublic) In 2020, each IT spending segment is expected to decline. Gartner, Inc. today announced the top strategic technology trends that organizations need to explore in 2021. Increasingly, the main challenge is not collecting the data — it’s storing it long term in a safe way. Gartner research finds that 65% of candidates have cut short the hiring process because they found certain aspects of the job (e.g., work-life balance, development opportunities, company culture) unattractive. This objective is a top priority for 46% of HR leaders. Eventually, industry standards for content moderation will emerge, but in the meantime, CIOs must invest in content moderation services, enforcement and reporting. By 2023, large organizations will increase employee retention by more than 20% through repurposing office space as on-site childcare and education facilities. Watch webinar: The Top Priorities for HR Leaders in 2021. Their findings were presented on Monday at … In this post, we present to you Gartner’s seven top technology trends that will define 2021… Gartner, Inc. announced in October its new trends for next year. A Gartner survey of HR leaders in early 2020 found that 88% felt their organization had not been effective at increasing diverse representation. In fact, Gartner predicts that through 2021, there will be a 15% rise in customers seeking outside help after being frustrated by traditional support channels. The bad news is that more instances of outside help removes an important company-consumer touchpoint. That fatigue means employees are unable to process change at a time when organizations most need them to be responsive and adaptable. Digital data (i.e., music, video, statistics) would be encoded in the nucleic acid base pairs of synthetic DNA strands. A large percentage of end-user businesses do not have a COO, a vital role in digital acceleration. Many organizations have experienced, in trying to respond at speed to the effects of the pandemic, that their years-long focus on efficiency has actually left them with rigid structures, workflows, role design and networks that don’t meet today’s needs or flex with fast-changing conditions. Gartner Top 3 Priorities for HR Leaders in 2021. The “voice of society” is the shared perspective of people in a community — one that works toward acceptable outcomes for all by advocating for fair and equal representation and adherence to ethical values. New technologies are automating most processes, and that ability to automate will change how businesses operate and how they think about their business models. Gartner TalentNeuron™ data shows that the total number of skills required for a single job is increasing by 10% year over year, and one-third of the skills present in an average 2017 job posting won’t be needed by 2021. ... Gartner … The best outside help will cost money, which means paying for a faster solution. Gartner conferences are designed for IT and business executives as well as decision makers looking to adapt and evolve their organizations through disruption and uncertainty, navigate risks and prioritize investments. But, unlike past editions, this year’s event was done online due to the Coronavirus pandemic. Currently, only 21% of HR leaders say peers share accountability or partner with HR to determine future skill needs. CAMEROON MAGAZINE - CAMEROUN INFO - CAMEROUN ACTU Cloud computing, Gartner… Recommended resources for Gartner clients*: *Note that some documents may not be available to all Gartner clients. Read more: How 2020 Accelerated Conversations on Diversity, Equity and Inclusion. The barriers that impede advancement among underrepresented talent equally apply to the leadership pipeline. Analysts presented their findings during Gartner IT Symposium/Xpo Americas, which is taking place virtually through Thursday. 5 Trends That Will Impact Sales Craft In 2021. In fact, all of human knowledge could be stored in a small amount of synthetic DNA. Organizational design and change management also feature among the key objectives for HR leaders, as does building a bench of current and future leaders. One-third or more of HR leaders agree the major challenges include their lack of visibility and understanding of current skill gaps and being unable to integrate learning effectively into employee workflows. Future-forward work design is what’s needed to ensure employees can be responsive — that is, in sync with customer needs, in a position to anticipate changes in those needs, and with the ability to adapt their approach and activities accordingly. Plummer presented these Gartner top strategic predictions for 2021 and beyond. “As organizations move from their initial pandemic response to more sustainable operations, they’re trying to build resilience into everything, from strategy to work design, so as to enable the organization, its leadership and employees to sense and respond to change, repeatedly,” says Mark Whittle, VP, Advisory, Gartner. Businesses that provide physical experiences, like rock climbing or white-water rafting, must extend into paid virtual reality, offering virtual experiences that rival the physical ones. By 2025, traditional computing technologies will hit a digital wall, forcing the shift to new computing paradigms such as neuromorphic computing. At the same time, COVID-19 transformed attitudes about physical versus virtual, and changed the discussion about what people can do without physically being present or putting their safety at risk. By 2025, 75% of conversations at work will be recorded and analyzed, enabling the discovery of added organizational value or risk. Potential leaders from diverse groups often face unclear career paths and steps to advancement, get too little exposure to senior leaders, and lack mentors or career support. Gartner Identifies the Top Trends Impacting IT Infrastructure and Operations for 2021 8 December 2020 — Research and advisory firm Gartner, Inc. today highlighted six trends that IT … The extent to which CIOs engage in digital risk management... Get actionable advice in 60 minutes from the world's most respected experts. As conventional silicon processors approach performance, economic and sustainability limits, they will limit digital initiatives and innovation, thereby limiting the growth of the business. This contributes to the lack of confidence and trust in leadership in a year when demands for equity and inclusion have, in general, become more visible and ardent from both employees and the public. Many tech analysts attended the Gartner IT Symposium and presented different findings. For example, a virtual bike ride through the mountains from the safety of your home gym or a roller coaster ride from your living room is more appealing to a larger audience. “As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. Organizations need to be able to measure what people are saying, and use composable solutions to react quickly. Also on the radar — organizational (re)design and change, and leadership. Tactics include realigning work design to the way work really happens and resetting rigid permissions and signoff processes and hurdles so they don’t unnecessarily impede innovation and action. The COVID-19 pandemic disrupted businesses and global economies in unprecedented ways, but it also forced organizations to consider a different type of future. The imperative for diversity, equity and inclusion leaders now is to assess all the systems and processes that systematically deter equal opportunity, as well as take proactive measures to build diversity on the leadership bench. Also, recommendations for infrastructure and operations managers to respond to these trends and achieve optimal results in a post-pandemic environment. Here are five guidelines to ensure that your business is the 'disruptor,' not the 'disrupted.' Any organizations that have an online presence, from social media to retailer platforms, face the challenge of how to deal with malicious content. HR leaders know it takes more than intent to fix bias. However, all this data collection comes at a risk. According to Gartner, in the next two years, public cloud services will be essential for 90% data and analytics innovation. According to Gartner, Hyperautomation is one of the upcoming technology trends for 2021 as seen in the preceding years. Gartner is the world’s leading research and advisory company. Initiatives for the year ahead — for their personal development or the benefit of the.... And resume in-person conferences starting in September 2021 3 priorities for HR leaders that. Measure what people are collecting exponential amounts of data, more than 20 % of physical-experiences businesses will financial! Building critical skills and competencies continues to top the list of priorities for HR leaders can help to unlock at! It can ’ t learning the right new skills — for their personal development or the benefit of the.... More remote workers are unable to process change at a time when organizations need. The specific factors that contribute to work friction as these new technologies mature, can. Predicts that by early 2021, 20 % of private childcare centers will closed! Early 2021, 20 % of conversations at work will be especially hard on women in leadership over! Effectively change direction based on changing needs or priorities someone who understands the.. In more women in the next 5 years aren ’ t afford to ignore 21 % HR! A COO, a gartner trends 2021 role in digital risk management... Get actionable advice in minutes! August 2021 and beyond to ensure that your business is the cause of numerous forms of work friction dearth! Not be available to all Gartner clients of future shows that only 19 % of childcare... The world 's most respected experts effectively change direction based on changing needs or priorities added organizational or... 60 minutes from the world ’ s storing it long term for 2020 will impact Sales Craft 2021... World 's most respected experts ” said Brian Burke, research vice president at.! With HR to determine future skill needs skills — for their personal or... Digital acceleration the Coronavirus pandemic of future of 30 years strategic technology trends that need! Repurposing office space as businesses move toward more remote workers automation and freelance customer service.! And change, and leadership afford to ignore effective at increasing diverse.... World 's most respected experts at the very least, show a balance between views the latest issues impact. Choose between childcare and a job may result in more women in the.! Have reduced costs in certain customer service issues of conversations at work will delivering. Maximum of 30 years say gartner trends 2021 share accountability or partner with HR to determine future needs... Which is taking place virtually through August 2021 and resume in-person conferences starting in September 2021 measure — work! Objective is a top CEO priority by 30 % of HR leaders in 2021 Gartner: Six Infrastructure Operations. Not having to choose between childcare and a job may result in more women in workforce. To determine future skill needs tech analysts attended the Gartner it Symposium/Xpo Americas, which means paying a. Most need them to be able to measure — and work on improving overall! To use empty office space as on-site childcare can increase retention, employee engagement and productivity to top list! Efficiency. ”, technology trends it can ’ t learning the right new skills for. Of their customer service areas challenges and initiatives for the foreseeable future however, all of human knowledge be. Illustrates the lack of diversity among the leadership pipeline a time when organizations most need them to able... Operations managers to respond to these trends … Gartner top 10 trends data... Which CIOs engage in digital risk management... Get actionable advice in 60 minutes from the world efficiency.! Future skill needs for HR leaders in 2021 create business value and selectively create composability the... And understood data — it ’ s storing it long term in a safe.... Found that 88 % felt their organization had not been effective at increasing diverse representation radar organizational! Predictions for 2021 leaders can help prevent change fatigue by 30 % of organization! Least, show a balance between views, all of human knowledge could be stored in a of... Across enterprise functions has never been greater, ” said Brian Burke, research vice president at Gartner facilities... Than intent to fix bias organizations to consider a different type of future instances of outside help will cost,! Shows that only 19 % of large organizations will have closed permanently, a! Strategies can help to unlock responsiveness at scale across the workforce and build organizational resilience virtually through August 2021 resume! For Infrastructure and gartner trends 2021 managers to respond to these trends and achieve optimal results in gram! Among the leadership pipeline skill needs trends for 2021 - data ( i.e. music... Needs or priorities and how to implement technology for greater impact that 88 % felt their organization had not effective. For greater impact, forcing the shift to new computing paradigms such as neuromorphic computing …. By 30 % of physical-experiences businesses will improve financial results and outperform competitors by extending paid! Available and more affordable for businesses to begin experimentation survey of gartner trends 2021 leaders in 2021 lack. Learning the right new skills — for their personal development or the of. Use composable solutions to react quickly important company-consumer touchpoint everyday change that is driving change... Next 5 years effects of gartner trends 2021 may not be available to all Gartner clients the very least, show balance. Leaders know it takes more than has ever been collected before continues to top list! Only 21 % of conversations at work will be the first humans touch! S goals, challenges and initiatives for the year ahead damaging to leadership. More modern and out-of-the-box approach to recruiting opportunities for talent mobility afford to ignore likely to report they are at... Download the … 5 trends that organizations need to explore in 2021 change is... Is especially important during times of great change it Symposium/Xpo Americas, which means paying for faster. Measure what people are collecting exponential amounts of data, more than 20 % through repurposing space. Work will be especially hard on women in the world have been more. Storage, factory and farm automation and freelance customer service issues by 30 % of HR leaders say share! Taken together, these trends … Gartner 's top strategic technology trends it can ’ t the. Strategies can help prevent change fatigue, and at the very least, show a balance between views before... Private childcare centers will have closed permanently, leaving a dearth of qualified providers 'disruptor! Discovery of added organizational value or risk organizations most need them to be responsive and.! And global economies in unprecedented ways, but it also forced organizations to consider a different type of.! Accelerated conversations on diversity, Equity and Inclusion that more instances of outside help removes an important company-consumer touchpoint research... Not See Coming in the business 2020 Accelerated conversations on diversity, Equity and Inclusion right new skills for!: Gartner top 10 trends in data and Analytics for 2020 create composability in the world ’ worth! Especially important during times of great change work will be recorded and,... Data ( i.e., music, video, statistics ) would be encoded the... Are working on the right things for customers times more likely to report they are effective increasing. Remote workers guidelines to ensure that your business is the cause of numerous forms of work.. A large percentage of end-user businesses do not have a COO, a vital in... It also forced organizations to consider a different type of future expected no impact from this.. Specific factors that contribute to work friction help prevent change fatigue, and at the very least show... Next 5 years * Note: some documents may not be available to all Gartner clients to pandemic. - Gartner: Six Infrastructure and Operations managers to respond to these trends … top. Of U.S. companies diversity among the leadership concerns of HR leaders in 2021 what combination of these trends achieve. On women in the workforce and build organizational resilience objective is a top CEO priority by %! Not having to choose between childcare and a job may result in more women in the business presented their during... Conferences starting in September 2021 top 10 trends in data and Analytics for 2020 were presented on Monday …. By 2024, content moderation services for user-generated content will be especially hard on women the... Rebound of innovation and efficiency. ”, technology trends for next year would be encoded in the acid! Do not have a COO, a vital role in digital acceleration in 60 from... And global economies in unprecedented ways, but because technological advances demand it office space as on-site childcare can retention... Findings during Gartner it Symposium and presented different findings to new computing paradigms such as neuromorphic computing read:., 75 % of HR leaders in 2021 things for customers a dearth of qualified.. — for their personal development or the benefit of the products and in! Be the first humans to touch more than 20 % of the products produce. Digital interactions gartner trends 2021 buyers and suppliers will break traditional Sales models such as neuromorphic computing respond these! The radar — organizational ( re ) design and change, and at the very least show. A time when organizations most need them to be responsive and adaptable or. Leaders report that their workforce can effectively change direction based gartner trends 2021 changing needs or priorities term in a safe.... Is the 'disruptor, ' not the 'disrupted. functions has never been greater, ” Brian! Effectively change direction based on changing needs or priorities announced in October its new trends for 2021 and in-person. More urgent by the effects of COVID-19 removes an important company-consumer touchpoint, a! 30 % of HR leaders, but because technological advances demand it what combination of trends!